Frequently Asked Questions

SubMarts is a platform where subscription box merchants can onboard their offerings, and users can browse, discover, purchase and manage all their subscriptions in one place. It's a marketplace, but specifically designed for subscription services.

Because SubMarts protects you from all the negative stereotypes of subscription services—including surprise charges, hard-to-cancel plans, and confusing terms—we act as a middleman that standardizes the process for you. Our research shows many people still hold these outdated views, and while brands are working to improve, the fragmented nature of individual merchants still creates confusion from the customer’s perspective—we’re here to fix that.

Yes, we are completely free to use with no hidden fees—trust is what we value the most.

Currently, SubMarts allows you to manage subscriptions purchased through our platform. We’re working on features to let users import and manage existing subscriptions from other platforms.

Merchants can onboard by filling out the form on our 'Partner with Us' page. One of our team member will with you shortly after you have submit your contacts. Our streamlined onboarding process ensures you can quickly list your subscription boxes and get started with ease.

By joining SubMarts, merchants gain exposure to a broader audience of subscription seekers, streamlined subscription management tools, and analytics to optimize their offerings.

SubMarts operates on a commission-based model, taking a small percentage from each transaction. Merchants who pre-board will have completely free access for the first six months after the app launches and will enjoy a lifelong discounted commission rate thereafter. Merchants who join after the launch will be subject to the standard commission rate. There are no hidden fees.

Yes, SubMarts provides highly customizable subscription templates designed to fit the needs of all onboarded subscription merchants. Whether your subscription boxes are curated or allow customers to select their contents, our platform can handle it seamlessly.